This Privacy Policy describes how Lyss (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from lyssbeauty.shop (the "Site") or otherwise communicate with us (collectively, the "Services").
For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy. Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
Information You Provide Directly
- Basic contact details including your name, address, phone number, email.
- Order information including billing and shipping address, payment confirmation, email, phone number.
- Account information including your username, password, security questions.
- Shopping information including items you view, add to your cart or wishlist.
- Customer support information you include in communications with us.
Information Collected through Cookies
We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels and similar technologies. Usage Data may include device information, browser information, network information, your IP address and other information regarding your interaction with the Services.
Information from Third Parties
- Companies who support our Site and Services, such as Shopify.
- Payment processors, who collect payment information to fulfill your orders.
- Third parties using online tracking technologies on our behalf.
- Vendors who perform services on our behalf (shipping, analytics, support).
How We Use Your Personal Information
- Providing Products and Services. Processing payments, fulfilling orders, sending notifications, managing your account, arranging shipping, returns and exchanges.
- Marketing and Advertising. Sending marketing and promotional communications by email, text or post, and tailoring advertising on our Site and elsewhere.
- Security and Fraud Prevention. Detecting and acting on possible fraudulent, illegal, or malicious activity.
- Communicating with You. Providing customer support and improving our Services.
Cookies
Like many websites, we use cookies on our Site to power and improve our Services, remember your preferences, run analytics, and better understand interaction with the Services. We may also permit third parties to use cookies on our Site to tailor services, products and advertising.
Most browsers automatically accept cookies, but you can set your browser to remove or reject them. Blocking cookies may negatively impact your user experience and cause some features of the Services to work incorrectly.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:
- Vendors who perform services on our behalf (IT, payments, analytics, shipping, support).
- Business and marketing partners, including Shopify.
- Third parties when you direct, request, or otherwise consent to such disclosure.
- Affiliates and others within our corporate group.
- In connection with a business transaction or to comply with legal obligations.
User Generated Content
The Services may enable you to post product reviews and other user-generated content. If you choose to submit content to any public area of the Services, that content will be public and accessible by anyone. We are not responsible for the privacy or security of any information you make publicly available.
Third Party Websites and Links
Our Site may provide links to websites or platforms operated by third parties. If you follow these links, you should review their privacy and security policies. We do not guarantee and are not responsible for the privacy or security of such sites.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us to request that it be deleted.
Security and Retention of Your Information
No security measures are perfect or impenetrable, and we cannot guarantee perfect security. We recommend that you do not use unsecure channels to communicate sensitive information to us. How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, or resolve disputes.
Contact Us
For questions about this Privacy Policy or our privacy practices, please reach out through our contact section.